A IMPORTÂNCIA DAS PRÁTICAS DE MARKETING INTERNO PARA O SUCESSO ORGANIZACIONAL
DOI:
https://doi.org/10.12662/2359-618xregea.v8i3.p66-82.2019Keywords:
Marketing Interno, New Media, Recursos Humanos, Sucesso OrganizacionalAbstract
Este artigo tem como objetivo geral analisar se as organizações adotam práticas de marketing interno e se este contribui para o sucesso organizacional destas e de seus recursos humanos em particular. Simultaneamente, também se pretende contribuir para um melhor entendimento desse conceito, de sua aplicabilidade e consequências. Para isso, recorreu-se ao método de amostragem não probabilística por conveniência, aplicando-se 428 questionários válidos a trabalhadores em território português. Para testar as hipóteses, utilizou-se o método das equações estruturais por meio do software IBM SPSS AMOS v.25. Os resultados evidenciaram que as práticas de marketing interno promovem comprometimento afetivo, atitude de superação e satisfação no trabalho e levam a que os trabalhadores tenham uma personalidade proativa no desenvolvimento de suas funções na organização.Downloads
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