HOW SOCIAL MEDIA AFFECTS THE PURCHASE INTENTIONS OF FEMALE CONSUMERS IN MACAO - WATCHING BEAUTY AND COSMETICS PRODUCT EXPERIENCE VIDEOS ON YOUTUBE

Autores

  • Velda Chan University of Saint Joseph - Macau, SAR
  • Susana C. Silva Católica Porto Business School Universidade Católica Portuguesa Rua Diogo Botelho, 1327 4169-005 Porto - Portugal http://orcid.org/0000-0001-7979-3944
  • Alessandro Lampo University of Saint Joseph - Macau, SAR

DOI:

https://doi.org/10.12662/2359-618xregea.v11i3.p107-118.2022

Palavras-chave:

YouTube marketing, YouTube beauty products, beauty and cosmetics marketing, purchase intention

Resumo

YouTube has become increasingly popular for marketing purposes. As corporate and user-generated content is widely available on this platform, beauty-related professionals need to understand how to create videos that make their products more appealing and stand out from the clutter. In this study, we examine four factors (i.e., perceived usefulness of the information, perceived credibility of the information, attitude toward the purchase, and perceived video characteristics) that affect the purchase intentions of female consumers. After viewing beauty-related videos, a sample of 204 female consumers was analyzed by structural equation modeling. The findings showed that videos with more views, likes, and comments tend to have a greater effect on the respondents' intentions to purchase. Also, the factors of perceived usefulness of the information, perceived credibility of the information, and attitude toward the purchase exhibited a significant effect on the intention to buy beauty-related products. The result showed that perceived video characteristics (such as quality and visuals) did not significantly influence the purchase intention, however, there is evidence that this factor should not be ignored by content creators. Finally, our research provides insights, strategies, and future directions for industry practitioners and marketers.

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Biografia do Autor

Susana C. Silva, Católica Porto Business School Universidade Católica Portuguesa Rua Diogo Botelho, 1327 4169-005 Porto - Portugal

Associate professor at Universidade Católica Portuguesa - Porto.

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Publicado

2022-09-19

Como Citar

CHAN, Velda; SILVA, Susana C.; LAMPO, Alessandro. HOW SOCIAL MEDIA AFFECTS THE PURCHASE INTENTIONS OF FEMALE CONSUMERS IN MACAO - WATCHING BEAUTY AND COSMETICS PRODUCT EXPERIENCE VIDEOS ON YOUTUBE. Revista Gestão em Análise, Fortaleza, v. 11, n. 3, p. 107–118, 2022. DOI: 10.12662/2359-618xregea.v11i3.p107-118.2022. Disponível em: https://periodicos.unichristus.edu.br/gestao/article/view/3947. Acesso em: 4 out. 2024.

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