Nível de satisfação dos discentes de Administração com seus cursos e suas IES
DOI:
https://doi.org/10.12662/2359-618xregea.v7i2.p27-42.2018Keywords:
Satisfação, Discentes, IESAbstract
A presente pesquisa objetiva mensurar o grau de satisfação dos discentes em administração com seus cursos e suas Instituições de Ensino Superior da cidade de Mossoró, RN. O estudo apresenta tipologia descritiva, com abordagem quantitativa, utilizando-se, para fins do estudo, de um questionário elaborado por Mainardes e Domingues (2008), composto por 52 questões e dividido em quatro atributos: Mercado de Trabalho, IES, Estrutura da IES e Curso. Trezentos e noventa e quatro discentes do curso de administração das quatro IES da cidade, sendo duas públicas e duas privadas, participaram da pesquisa. Os dados coletados indicam que os discentes, de forma geral, estão mais satisfeitos com os atributos ligados ao Curso e ao Mercado de Trabalho e menos satisfeitos com a IES e a sua estrutura física. Além disso, por meio do teste t de Student, verificou-se que há uma diferença significativa no nível de satisfação dos discentes das IES públicas em relação ao dos discentes das IES privadas.
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