Etnografia em Marketing: uma visão antropológica nos estudos do consumo
DOI:
https://doi.org/10.12662/2359-618xregea.v7i2.p202-211.2018Keywords:
Etnografia, Marketing, Consumo, Estudos de Consumo, Metodologia de PesquisaAbstract
Com a emergência da perspectiva teórica da Teoria da Cultura do Consumidor e o consequente reconhecimento da cultura como elemento central nos estudos de marketing, o marketing etnográfico foi aceito como metodologia viável para o estudo do consumidor sob um viés interpretativista. Se, por um lado, a etnografia convencional não mais dá conta de estudar a rápida circulação de significados, objetos e identidades culturais, por outro, permanece a preocupação com a direção que essa disciplina da Antropologia está tomando, quando usada sob o rótulo de marketing etnográfico. O objetivo desse ensaio teórico é discutir o advento do marketing etnográfico, suas particularidades, operacionalização, vantagens e limitações nos estudos de consumo. A revisão bibliográfica permitiu vislumbrar as inúmeras contribuições que o marketing etnográfico garante aos estudos de consumo, desde que as premissas e limitações dessa metodologia sejam observadas e cumpridas.
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