O QUE SE COMPREENDE POR GESTÃO SECRETARIAL: PERCEPÇÃO DE UMA AMOSTRA DE DISCENTES DE SECRETARIADO EXECUTIVO
DOI:
https://doi.org/10.12662/2359-618xregea.v5i1.p65-77.2016Keywords:
Gestão secretarial, Percepção, Discentes de SecretariadoAbstract
A Gestão Secretarial é um tema recorrente, porém sua delimitação ainda carece de estudos que a comprove como construto. O objetivo deste artigo é analisar a compreensão de uma amostra de discentes de Secretariado Executivo da Universidade Federal do Ceará acerca da Gestão Secretarial. Para sua consecução, foi realizada uma revisão de literatura seguida de uma pesquisa de campo com discentes regularmente matriculados na disciplina Técnicas de Secretariado II do Curso de Secretariado Executivo da Universidade Federal do Ceará (UFC). Participaram 53 estudantes de nível de graduação entre os anos de 2014 e 2015. Trata-se de um estudo descritivo e exploratório de natureza qualitativa cujos dados foram analisados por meio de análise de conteúdo e permitiram inferir que, entre os discentes participantes, há compreensão diversificada acerca da gestão secretarial, evidenciando uma ausência de conceito uniforme, porém com uma clara tendência para teorias de gestão sejam elas relacionadas diretamente às atividades secretariais ou de forma generalista. Percebeu-se que uma parte das respostas relaciona o assunto às práticas administrativas e não especificamente ao fazer secretarial.
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